Cookie Policy

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies can remember your preferences, track your browsing habits, and help deliver a more personalised experience. They do not typically contain personally identifiable information directly, but they can be linked to such information if you provide it to us.

At Shikaka, we use cookies to enhance your gaming experience, understand how our website is used, and to ensure the security and functionality of our platform. This Cookie Policy explains what cookies are, how we use them, and your options for managing them.

Shikaka uses cookies for several purposes, all designed to improve your interaction with our online casino. These purposes include remembering your login details, understanding which games you prefer, analysing website traffic, and delivering relevant promotions. Our use of cookies helps us to continually refine and improve the services we offer, ensuring a smooth and enjoyable experience for all our players.

Essential cookies are fundamental for the operation of the Shikaka website. Without these cookies, certain core functionalities, such as logging in, accessing your account, or making deposits and withdrawals, would not be possible. They are typically set in response to actions made by you, such as requesting services. These cookies do not store any personally identifiable information and are crucial for maintaining the security and integrity of our platform. Your consent is not required for these cookies because they are necessary for the website to function.

• Session Management: These cookies allow you to stay logged in as you move between different pages on the Shikaka site.
• Security: They help us detect and prevent fraudulent activity, protecting both you and Shikaka.
• Load Balancing: Essential cookies can distribute website traffic across multiple servers, ensuring the site remains responsive.
• Preference Storage: Remembering your basic display preferences, such as language settings.

Analytics cookies collect information about how visitors use the Shikaka website, for example, which pages are visited most often, and if they receive error messages from web pages. These cookies collect aggregated, anonymous information, which does not identify you personally. We use this data to improve the performance of our website and to understand user behaviour patterns. This helps us make informed decisions about content and feature development.

• Website Performance: Measuring the speed and responsiveness of our pages.
• User Behaviour: Understanding how users navigate our site, which games are popular, and areas for improvement.
• Error Reporting: Identifying and resolving technical issues to provide a smoother experience.

Functional cookies allow the Shikaka website to remember choices you make and provide enhanced, more personal features. For instance, they can remember your username, the region you are in, or your preferred language. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. They are designed to improve your user experience by making your interactions with Shikaka more convenient and tailored to your preferences.

• Remembering Preferences: Storing your preferred settings, such as volume levels or game layouts.
• Personalisation: Providing content or features that are more relevant to you based on your past interactions.
• Live Chat Support: Enabling and remembering your live chat sessions with our customer support team.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers. Shikaka uses these cookies to ensure our promotional efforts are targeted and effective, avoiding irrelevant advertising for our players.

• Targeted Advertising: Delivering promotions and offers that align with your gaming interests.
• Campaign Performance: Measuring the success of our advertising campaigns across various platforms.
• Retargeting: Showing you relevant Shikaka advertisements after you have left our site, on other websites or social media.

In addition to our own cookies, Shikaka also uses various third-party cookies. These are cookies set by a domain different from the one you are visiting. Third-party cookies are used for analytics, advertising, and to enable certain features on our website, such as social media integration. We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy. While we do not control these cookies directly, we implement measures to ensure that your data is handled responsibly. Examples include cookies from Google Analytics for website traffic analysis and cookies from advertising partners for promotional purposes.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These are temporary cookies that remain on your device only until you close your web browser. Once you close your browser, they are deleted. They are primarily used for essential functions, such as maintaining your login session.
• Persistent Cookies: These cookies remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. They are used to remember your preferences, track your activities over time, and provide a more personalised experience on subsequent visits to Shikaka.

The exact lifespan of each cookie used by Shikaka is detailed within your browser's cookie management settings.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the Shikaka website and some of its features. For example, you may not be able to log in or access certain games.

You can manage your cookie preferences through your browser settings. Each browser provides different methods for managing cookies:

• Google Chrome: Settings > Privacy and Security > Site Settings > Cookies and site data.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Settings > Privacy, search, and services > Tracking prevention.
• Safari: Preferences > Privacy > Manage Website Data.

You can also opt-out of certain third-party cookies through industry-specific opt-out pages, such as those provided by the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to these DNT signals. Therefore, Shikaka does not currently respond to DNT signals. We continue to monitor developments in this area and will update our practices if a universally accepted standard emerges. In the meantime, you can manage your privacy preferences, including cookies, through your browser settings and the other methods described in this policy.

Shikaka may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Significant changes will be communicated through a prominent notice on our website or directly to you, where appropriate.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our customer support team. You can reach us via the live chat feature on our website or by sending an email to our dedicated support address, which can be found in the "Contact Us" section of the Shikaka website. We are committed to protecting your privacy and ensuring a transparent and secure gaming environment.