Responsible Gambling

At Shikaka, we believe gambling should remain an entertaining leisure activity, not a source of financial hardship or personal distress. We provide a comprehensive suite of responsible gambling tools and maintain strict policies to protect our players from the potential harms associated with excessive gambling. Our platform incorporates multiple safeguards designed to help you maintain control over your gambling activities while enjoying our casino games responsibly.

We work closely with our licensing authority to ensure all responsible gambling measures meet or exceed regulatory requirements. Our customer support team receives specialised training to recognise signs of problem gambling and provide appropriate assistance when needed.

Problem gambling can develop gradually, making early warning signs difficult to recognise. Common indicators include spending more money than you can afford to lose, chasing losses with larger bets, gambling for longer periods than intended, or using gambling as an escape from personal problems or negative emotions.

Other warning signs include:

• Lying to family or friends about your gambling activities or losses
• Borrowing money or using credit to fund gambling
• Neglecting work, family, or social responsibilities to gamble
• Feeling anxious, depressed, or irritable when not gambling
• Making repeated unsuccessful attempts to reduce or stop gambling
• Gambling to win back previous losses rather than for entertainment

If you recognise these patterns in your own behaviour, it may be time to reassess your gambling habits and consider using our responsible gambling tools.

Responsible gambling starts with maintaining the right mindset. Treat gambling as paid entertainment, similar to going to the cinema or dining out. Never gamble with money you cannot afford to lose, and avoid gambling when you are upset, depressed, or under the influence of alcohol or drugs.

Set clear boundaries before you start playing. Decide in advance how much money and time you want to spend, and stick to these limits regardless of whether you are winning or losing. Take regular breaks during gambling sessions to maintain perspective and avoid making impulsive decisions.

Remember that all casino games have a built-in house edge, meaning the odds favour the casino over time. Winning streaks are temporary, and chasing losses typically leads to larger losses. Focus on the entertainment value rather than viewing gambling as a way to make money or solve financial problems.

Shikaka provides comprehensive limit-setting tools to help you control your gambling expenditure. You can set daily, weekly, or monthly limits for deposits, losses, and total wagers. Once set, these limits cannot be increased immediately, though you can lower them at any time.

Deposit limits control how much money you can add to your account within a specified timeframe. Loss limits prevent you from losing more than a predetermined amount over your chosen period. Wager limits restrict the total amount you can bet, regardless of wins or losses.

When you attempt to increase any limit, a cooling-off period applies before the change takes effect. This delay provides time for reflection and helps prevent impulsive decisions made during emotional moments. You will receive email confirmation of any limit changes, including details of when new limits become active.

Our time-out feature allows you to temporarily suspend your account for periods ranging from 24 hours to six weeks. During a time-out, you cannot access your account, place bets, or make deposits, though you can still withdraw any remaining balance.

Time-outs provide breathing space when you feel your gambling is becoming problematic or when you need to focus on other priorities. Unlike permanent self-exclusion, time-outs automatically expire, allowing you to return to gambling if you choose.

You can request a time-out through your account settings or by contacting our customer support team. Once activated, time-outs cannot be reversed or shortened, ensuring you receive the full break period you initially requested.

Self-exclusion provides a more comprehensive break from gambling activities. You can exclude yourself from Shikaka for periods ranging from six months to five years, or permanently. During self-exclusion, your account remains closed, and you cannot create new accounts or access any of our gambling services.

We take self-exclusion requests seriously and implement additional verification procedures to prevent circumvention. Our systems flag any attempts to create new accounts using your personal details, and we may request additional documentation to verify exclusion requests.

Self-exclusion applies only to Shikaka. If you have gambling problems, consider excluding yourself from other gambling operators and using third-party exclusion services that cover multiple gambling sites simultaneously.

Shikaka strictly prohibits underage gambling. Our registration process includes age verification checks, and we may request additional documentation to confirm your age and identity. Anyone under 18 years old is prohibited from creating an account or gambling on our platform.

We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. Consider placing restrictions on payment methods and monitoring internet usage to ensure children cannot access age-restricted content.

If we discover that a minor has created an account or placed bets, we immediately close the account, confiscate any winnings, and return deposited funds to the original payment source where possible.

Our reality check system sends periodic reminders about how long you have been playing and how much you have spent during your current session. These pop-up notifications appear at intervals you can customise, helping you maintain awareness of your gambling activity.

Reality checks display your session duration, net wins or losses, and total amount wagered. This information helps you make informed decisions about whether to continue playing or take a break. You can adjust the frequency of these reminders or disable them entirely through your account settings.

Regular self-assessment helps you evaluate your gambling habits objectively. Ask yourself honest questions about your gambling behaviour, including whether you gamble more than intended, feel anxious when unable to gamble, or use gambling to escape problems.

Consider keeping a gambling diary to track your spending, time spent gambling, and emotional state before and after gambling sessions. This record can reveal patterns that might not be immediately obvious and help you identify areas where you need better control.

If self-assessment reveals concerning patterns, use our responsible gambling tools or seek professional help. Early intervention is more effective than waiting until gambling problems become severe.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)